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The Archive - Read Only => General Hardware & Firmware issues => Topic started by: jackysy on 19:06:26 | 23 February, 2015

Title: Why I can't remove the radio from my account ?
Post by: jackysy on 19:06:26 | 23 February, 2015
Now I have only one radio.

When I remove the radio from my account , the problem I meet is :

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Title: Re: Why I can't remove the radio from my account ?
Post by: shuttleman58 on 21:19:14 | 23 February, 2015
Most likely the database is down for maintenance. Try again in 24 to 48 hours.
Title: Re: Why I can't remove the radio from my account ?
Post by: Dogmatix on 23:11:52 | 23 February, 2015
I had this problem over a week ago. One of my radios' Barracuda module gave up its ghost, so I transplanted a spare, but I have been unable to remove the expired module from my account, receiving the 'something went wrong' message on each attempt.

Looks like an ongoing problem then. No doubt the Reciva people are working so hard to resolve the BBC problem that minor problems like this one are being left on the back burner....
Title: Re: Why I can't remove the radio from my account ?
Post by: dh on 07:58:34 | 24 February, 2015
I had this problem over a week ago. One of my radios' Barracuda module gave up its ghost, so I transplanted a spare, but I have been unable to remove the expired module from my account, receiving the 'something went wrong' message on each attempt.

Looks like an ongoing problem then. No doubt the Reciva people are working so hard to resolve the BBC problem that minor problems like this one are being left on the back burner....

We're aware of it and we're looking at it - no ETA yet, but it is very much on the radar