I have a Tangent Quattro and I just had to update my Wi-Fi network. The radio found the new network but no matter what I did it would not connect with any of the pre-set channels. Out of desperation I finally reset the radio back to the factory settings, lost all of my pre-sets and now the radio cannot load any stations from Reciva. I get the error message "error loading stations list". It appears that this has happened with other Quattro owners. Without the stations, which is the reason I bought the radio, it is nothing more than an FM receiver. It appears there is no way to contact Reciva directly as their web-site contains no contact info, no phone, no-e-mail, no "contact us" option so now the radio is basically useless as an Internet radio. Does anybody have any idea what to do in this situation??