Author Topic: Grace model ITC -IC1000B connects to stations but no audio  (Read 58 times)

Airwaves

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Hello:  I was given this radio several years ago and until recently it has been performing well with the occasional "error" message showing up on the screen.  This sort of thing was easily corrected by pulling the plug and plugging it back in after 30 seconds or so. 

It now presents a new annoying problem:  it shows a connection to a station but there is no audio.  Initially the audio would suddenly come on after several minutes.  I sent an email to the Grace technical staff and was told it would appear to be a glitch with communication between the radio and modem and I should disconnect the modem and re-connect it after a short wait.  This was done but it did not resolve the issue. Today, no audio came on after waiting 15 minutes so I did a factory default, re-set everything, made a network connection, called up a station and although it connected to the station, still no audio.  I have another interest radio in the bedroom (not a Grace) and it works without any trouble.  I suspect a component is going (or has already gone??? Grace says this is most unlikely.

Has any other users experienced such a problem?

Thanks


Solo2

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Re: Grace model ITC -IC1000B connects to stations but no audio
« Reply #1 on: 19:48:40 | 12 April, 2019 »
It has reached a ripe old age.  I hate to suggest it,  but I think it has passed on
Radios:   Grace GDI-IRA500, 2 GDI-IRDT200s, GDI-IRMS300, Grace IRC6000W, Grace GDI-WHA6001, Grace and Reciva iradio apps

Airwaves

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Re: Grace model ITC -IC1000B connects to stations but no audio
« Reply #2 on: 05:09:18 | 13 April, 2019 »
Hello Solo2:  Thank you for the prompt response.  I guess I suspected as much but thought it may be a bad capacitor or some other "simple" component.  I could handle replacing that but am not good with IC components, etc.

I will send it on it's way.

Solo2

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Re: Grace model ITC -IC1000B connects to stations but no audio
« Reply #3 on: 13:16:57 | 13 April, 2019 »
Grace won't try to repair that model as they can no longer get parts.  They offer a 30% discount on new radios under those circumstances but I don't believe that they ship to Canada (maybe you know somebody in the US?).  You may want to call them anyway and see if they will do anything to help.



 Parts are extremely limited for IRC models at this point-so it's important to ask if we can repair your radio.

If you need a discount coupon for an upgraded plus model radio, use coupon code UPGRADE30 at gracedigital.com
Radios:   Grace GDI-IRA500, 2 GDI-IRDT200s, GDI-IRMS300, Grace IRC6000W, Grace GDI-WHA6001, Grace and Reciva iradio apps

 

anything