Author Topic: Registering a Grace Digital Encore+  (Read 3295 times)

galizur

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Registering a Grace Digital Encore+
« on: 22:39:25 | 15 June, 2020 »
I just bought a new Encore+, and absolutely love it, really one of the best purchases I've made in a while. One issue I'm having, however, is I haven't been able to register my Encore+ on https://myradiosplus.gracedigital.com/ so I can access Calm Radio. Is that portal still working? I'm wondering if it's somehow because everything I use is Linux, Android or an iPad. Does using the portal require Windows?

Basically, when I log in, I don't see anything like Radios or Services on the left side, no matter what I click. Clicking on anything else results in "401 | Unauthorized". I'm contacted Grace, but thought someone here might have an idea.

Thanks!

Solo2

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Re: Registering a Grace Digital Encore+
« Reply #1 on: 06:59:32 | 16 June, 2020 »
When I tried it using Android, I got a 401 error screen, then that went away and it worked as per usual.  I tried it on Windows and it just worked.  Maybe  they're working on it.
Radios:  2 Grace GDI-IRDT200s, Grace GDI-IRMS300, Grace IRC6000B, 2 Grace GDI-WHA6001, Grace  GDI-WHA 7501, Grace GDI-WHA8001, Hama DIT2100MSBT Grace and Reciva iradio apps

Solo2

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Re: Registering a Grace Digital Encore+
« Reply #2 on: 10:55:15 | 16 June, 2020 »
I guess it's been on the fritz.  Here's the response from Grace's CEO . . . "Thanks I think we are having general problems.  When we updated the site from http to https it caused all types of problems that we find and have to clean up looks like something is broken again.  It doesn’t require windows but it’s only tested on chrome and Firefox and edge... and those test are minimal."

Radios:  2 Grace GDI-IRDT200s, Grace GDI-IRMS300, Grace IRC6000B, 2 Grace GDI-WHA6001, Grace  GDI-WHA 7501, Grace GDI-WHA8001, Hama DIT2100MSBT Grace and Reciva iradio apps

K2ATT

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Re: Registering a Grace Digital Encore+
« Reply #3 on: 15:58:05 | 16 June, 2020 »
Couldn't register mine either.

galizur

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Re: Registering a Grace Digital Encore+
« Reply #4 on: 00:23:02 | 21 June, 2020 »
According to Grace Digital, there appears to be a problem, but they're currently working on fixing it.

This is really the only issue I've had so far. It's a fantastic radio.

galizur

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Re: Registering a Grace Digital Encore+
« Reply #5 on: 19:33:13 | 02 October, 2020 »
It works fine now! I've registered Calm Radio and it works perfectly on my Encore+. Thanks, Grace!

 

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